# Definir tags na conversa

Essa função permite que, ainda dentro do chatbot, você defina **uma etiqueta para aquele contato**.

<figure><img src="/files/sV0o6z47Hi2M020NWchz" alt=""><figcaption></figcaption></figure>

{% hint style="danger" %}
**Importante:** Para visualizar as etiquetas, é essencial que elas já estejam previamente cadastradas no CR&#x4D;**, saiba como cadastrar** [**aqui**](https://help.rvops.com/central-de-ajuda-rvops-crm/comunicacao/configuracoes-de-atendimento)**!**
{% endhint %}

Dessa forma, você pode definir, com base nas respostas do contato, a etiqueta mais adequada e direcionar a conversa de maneira assertiva.

<figure><img src="/files/URlsY70vh2XnneeGFIdr" alt=""><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.rvops.com/central-de-ajuda-rvops-crm/chatbot/definir-tags-na-conversa.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.